FAQ's

Why should I choose Black Diamond Party Bus?
Black Diamond Party Bus is recognized as one of the premier party bus service companies in Oklahoma for myriad reasons. Namely, our party buses are smoke free and meticulously maintained, our drivers are professionally trained and attired, and our customer service is unmatched.

How much does renting a Party Bus cost?
Rates for renting a party bus vary depending on the night of the week, whether its a holiday or prom season, and how long you intend to rent a bus. For exact pricing based on your requirements please give us a call at (405) 227-9968 or submit your information for a quote online.

How far in advance should I make reservations?
Our reservation policy is simple: First come, first serve. With this in mind, we recommend that you make reservations as soon as you have a date selected. Special events like prom night and concerts are a must for early booking as the demand is particularly high at these times.

What are your hours of operation?
Our dispatch office is open Monday through Friday, 8:00 am to 5:00 pm, and on Saturdays and Sundays from 10:00am to 4:30pm. Our vehicles run 365 days a year, 7 days a week, 24 hours a day.

Do I need to pay a deposit to make a reservation?
We require a 50% non-refundable deposit to secure a specific date with our company.

How much do I tip the driver?
We have an automatic 20% gratuity payable to the driver at the time of your scheduled pickup.

What is your cancellation policy?
Normal reservations cancelled 7 days before the scheduled service date will be refunded the full fare less the 50% deposit required for booking. If you reschedule the service for another date you will only be charged a 25% rescheduling fee if the new service is within 6 months of the original reservation. The full fare will be charged for cancellations where the 7 days was not given for normal reservations. Proms, holidays, special events and heavy travel seasons will not be refunded. Please check with your reservation specialist prior to booking to ensure you fully understand NO REFUNDS will be given during the heavy travel seasons. No-shows at the time and location of scheduled pick up will be charged full fare.

What are the acceptable methods of payment?
Cash, Visa, Mastercard, Discover, and cashier's checks are all acceptable forms of payment. Personal and business checks will be accepted with prior approval only. We reserve the right to deny anyone service who cannot provide the proper identification at the time of payment.

What is your minimum hourly requirement?
There is a four (4) hour minimum in most instances. There is a six hour minimum during proms, holidays and special events. There are exceptions for airport transfers and corporate services. Please call us with specific questions regarding hourly minimums. Let us tailor the trip to your needs.

Can I bring/drink alcohol on the bus?
In accordance with state, local, and federal laws, alcohol may be consumed on the bus if all passengers are over the legal drinking age of 21 years. If any passengers are under 21 years of age then alcohol is prohibited while on the bus. This policy is strictly enforced.

Can I smoke on the bus?
Smoking is forbidden on our buses without exception. If anyone in a party is found smoking the entire group may be removed from the bus without refund.

How far will the bus travel?
Our standard service stays within the Oklahoma City metropolitan area, including Edmond, Moore, Norman, Yukon, and the Midwest City area. Trips beyond the metro area may require an additional fee. Please consult your reservations specialist for specific details.

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